Have a question about an ArkansasGFX design, purchase, download, refund, or license? We're happy to help.
Order & Download Support
For questions about an existing purchase, please include:
- Your ArkansasGFX order number.
- The email address used at checkout.
- The name of the design you purchased.
- A brief description of the problem.
Providing this information helps us locate your order and respond more efficiently.
Questions Before Purchasing
If you have a question about a design, included file format, or permitted use before purchasing, feel free to contact us.
Please include the name or link of the design you're asking about whenever possible.
Licensing Questions
If you're unsure whether your intended use is permitted under the ArkansasGFX Digital License, contact us before using the design.
We're happy to clarify whether a particular use falls within the standard license.
Contact
Email: orders@arkansasgfx.com
Please do not send credit-card numbers, PayPal passwords, account passwords, or other sensitive financial information by email.
For payment-related issues, your order number and checkout email address are normally sufficient for us to locate the transaction.